Communication and participation
The development and operation of public infrastructure requires clear, consistent communication and the early involvement of citizens through participation processes – both on and offline. Today, social acceptance is just as important for large and small projects as official building permits. From project initiation to implementation and subsequent operation, communication plays an important, strategic role in communicating our projects.
A targeted dialogue based on the Berlin Guidelines for Citizen Participation in Urban Development accompanies the development of our community-oriented projects. The aim of the participation offerings is to identify the ideas and suggestions of Berliners at an early stage, to moderate or harmonise them, and ultimately to incorporate them into planning and implementation. In the subsequent operation, we communicate just as clearly and continuously about our offers and enable the committed urban society to participate on an ongoing basis.
Tasks and range of activities
Clear and accessible communication
Timely and targeted citizen participation